WordPress Support Services in India
WordPress powers most small business websites in India. When something goes wrong — a broken plugin, a critical error, a slow website, or a hacked site — you need someone who can actually fix it, explain what happened, and help you prevent it from recurring. That's what we do.
WordPress Problems We Resolve
If your WordPress website is doing any of the following, we can help. These are the most common issues we fix for Indian small businesses.
White Screen of Death
Blank page with no content — typically caused by a plugin conflict, PHP error, or failed update.
Admin Login Not Working
Cannot access the WordPress dashboard — wrong credentials, a plugin blocking login, or a hacked admin account.
Critical Error or 500 Page
"There has been a critical error on your website" — usually a plugin or theme PHP incompatibility.
Forms Not Sending Email
Contact forms submit successfully but you never receive the email — usually a wp_mail or email server configuration issue.
WooCommerce Checkout Broken
Checkout page not loading, payment failing, or orders not being recorded — a common issue after plugin updates.
Hacked or Injected with Spam
Site redirecting to spam, showing unfamiliar content, or flagged by Google Search Console as malicious.
SSL or HTTPS Issues
Mixed content warnings, HTTPS not loading, or browser showing "Not Secure" for your website.
Website Slow to Load
Pages taking more than 3 seconds to load — caused by unoptimised images, too many plugins, or server configuration.
Plugin Conflicts
Two plugins clashing and causing layout breaks, JavaScript errors, or broken admin functionality.
How We Handle WordPress Support
When you contact us with a WordPress problem, we don't just apply a quick fix and hope for the best. We diagnose the actual cause, explain what happened in plain language, fix it with a backup in place, and test everything before declaring it resolved.
Most developers will update a plugin or install a cache plugin and call it done. We look at what actually caused the problem — whether that's a PHP version mismatch, a plugin conflict, a database error, a corrupted theme file, or a hosting configuration issue — and fix the root cause.
After every support job, we send you a brief summary of what the issue was, what we did, and what we recommend to prevent it in the future. No technical jargon — just a clear explanation you can actually understand.
Our Support Process
- You describe the problem via WhatsApp or contact form
- We diagnose the root cause, not just the symptom
- We take a backup before touching anything
- We fix and test on desktop and mobile
- We send a summary of what was done and why
- Price is confirmed before we start work
- No charge if we cannot resolve the issue
Who Needs WordPress Support?
Your Previous Developer Is Unavailable
The person who built your website is no longer responding. We can step in, understand the existing setup, and handle support from here.
You Updated a Plugin and the Site Broke
One of the most common reasons people contact us. Plugin updates sometimes conflict with other plugins or themes — we find the conflict and resolve it safely.
You Are Running Ads to a Broken Page
If your Google Ads or Meta Ads are driving traffic to a page that is slow, broken, or showing errors, every click is wasted money. We prioritise ad-dependent pages.
Old Hosting or Outdated Server
PHP 5 or 7 servers still running WordPress — outdated and vulnerable. We work with what you have while recommending a safe upgrade path.
Website Is Live but Has Errors
"There has been a critical error" showing to some visitors. Often a plugin or theme issue that needs careful diagnosis.
WooCommerce Checkout Not Working
Payment gateway errors, cart disappearing, orders not recording — WooCommerce checkout issues are complex but we handle them regularly.
WordPress Support Pricing
WordPress bug fixing starts from ₹999 per incident. More complex issues — those requiring server access, multi-plugin debugging, or database work — are quoted after an initial review at no charge.
We confirm the price before starting any work. If the issue is outside our scope, we tell you clearly and do not charge for the diagnosis.
WordPress Support Questions
Common questions from Indian business owners before working with us.
Most common WordPress errors — broken plugins, white screen, admin login problems — are resolved within 1 to 2 business days. If your website is completely down and you are running ads or depend on it for daily enquiries, let us know when you contact us and we will prioritise it.
For most fixes, yes. We ask for WordPress admin login and, where needed, hosting cPanel or SFTP access. We only access what is necessary for the specific issue. All credentials shared with us are deleted from our records after the work is completed.
We will tell you upfront if a problem is outside our scope or requires something beyond what we can access (such as a server-side change that only your hosting company can make). We do not charge for diagnosis if we cannot resolve the issue.
Yes. We work on outdated WordPress installations, but we will explain the risks clearly — older versions have known security vulnerabilities. As part of the support work, we will recommend a safe path to update the site and explain what could break and how to prevent it.
Yes. We work with all major WordPress page builders including Elementor, Divi, WPBakery, Beaver Builder, and Avada. Page builder conflicts are one of the most common causes of WordPress errors.
Yes. Hacked site recovery is one of our services. We clean the malware, restore from a clean backup if needed, identify how the hack happened, and recommend steps to prevent it happening again. Contact us immediately if your site is showing spam or has been flagged by Google.
Yes. After resolving a significant issue, many clients choose to stay on a monthly maintenance plan so the problem does not recur. We can recommend the right plan based on your website.
Still have a question? We are happy to help.
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