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Privacy Policy

How WebMaintor collects, uses, and protects your information.

📅 Effective Date: August 13, 2026 🏢 WebMaintor, Barrackpore, Kolkata, West Bengal 700121 ✉️ support@webmaintor.services

Your privacy matters to us. This policy explains what information WebMaintor collects when you visit our website or use our services, how we use it, and how we keep it safe.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Contact details — your name, phone number, WhatsApp number, email address, and business name when you submit a form.
  • Website information — the URL of your website when you share it as part of an enquiry.
  • Business information — your business type, service requirements, and budget range if provided.
  • Technical data — your IP address, browser type, and pages visited (collected automatically by our website hosting and analytics tools).
  • Communication records — messages you send via WhatsApp, phone, or email as part of a service enquiry or support request.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiry and provide the service you requested.
  • Contact you by phone, WhatsApp, or email with updates about your project or our services.
  • Send invoices, project updates, and monthly reports (for maintenance clients).
  • Improve our website and services based on how visitors use the site.
  • Comply with legal requirements where applicable.

We do not sell, rent, or trade your personal information to any third party.

3. Lead Form Data

When you fill in a contact form, health check form, or lead form on this website, the data is sent to our business email via a secure server. We use this information only to respond to your enquiry and provide the requested service. We may follow up by WhatsApp or phone to understand your requirements better.

4. WhatsApp, Phone, and Email Communication

If you contact us via WhatsApp, phone, or email, we store that communication as part of our business records. This helps us provide consistent support. We do not share these communications with third parties except where required by law.

5. Cookies and Tracking

Our website may use cookies — small text files stored in your browser — to improve your experience. We may also use third-party analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect anonymous data such as page views, session duration, and traffic sources.

You can disable cookies in your browser settings, though this may affect some website functionality.

6. Third-Party Services

Our website may use the following third-party services:

  • Google Analytics — for website traffic analysis (anonymised)
  • Google Tag Manager — to manage tracking scripts
  • Meta (Facebook) Pixel — for ad campaign measurement
  • WhatsApp Business — for customer communication

Each of these services has its own privacy policy. We encourage you to review them if you have concerns.

7. Data Storage and Security

Your information is stored on our business email server and project management tools, both of which use industry-standard security practices. We take reasonable steps to protect your data from unauthorised access. However, no method of electronic storage is 100% secure.

8. Data Retention

We retain your contact and project information for as long as we have an active or recent business relationship. If you request deletion of your data, we will remove it from our records within 30 business days, except where we are required to retain it for legal or accounting purposes.

9. Your Rights

You have the right to:

  • Request a copy of the information we hold about you.
  • Ask us to correct incorrect information.
  • Ask us to delete your information (subject to legal requirements).
  • Opt out of marketing communications at any time.

To make a request, contact us at support@webmaintor.services.

10. Contact Us

If you have any questions about this policy, please contact us:

11. Policy Updates

We may update this Privacy Policy from time to time. The updated version will always be available on this page with the revised effective date.