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WhatsApp
Site down, hacked or broken right now
When the website is down, showing an error, redirecting to spam or not taking orders, WhatsApp is the quickest way to reach us. Send the URL and a screenshot.
Open WhatsAppMonday to Saturday, 10:00 AM – 8:00 PM
Contact WebMaintor — Website Support India
Reach our website support team in India via WhatsApp, phone, or email. Have a WordPress problem or need to discuss a project? We respond within 1 business day.
Send Us a Message
Get in Touch
The Fastest Way to Reach Us is WhatsApp
For most queries, WhatsApp is the fastest way to connect with us. You'll typically hear back within a few hours during working hours.
Location
Barrackpore, Kolkata, West Bengal 700121
We serve clients across India — most work is done online. In the Kolkata area? See our Kolkata page — in-person meetings are possible by appointment.
Business Hours
Monday to Saturday, 10:00 AM – 8:00 PM
WhatsApp messages received outside hours are answered the next business day.
Before getting in touch: If you have an urgent website issue (site down, hacked, emails not working), please WhatsApp us directly for the fastest response, or see our WordPress bug fixing service for details on how we handle it.
Not sure who to contact for what? See all our services or check pricing before reaching out.
Send Us a Message
Tell us what you need and we'll come back with a clear plan and honest pricing.
Your First Message
What to Send When You Contact Us
A good first message saves a round of back-and-forth. You do not need technical words — just tell us what you see. These details help us understand the problem straight away:
- Your website address. The full URL, for example yourbusiness.in, so we can look at the site before we reply.
- What is going wrong, in your own words. “The contact form sends nothing”, “the site shows a white page”, “checkout is stuck”.
- When it started. Did it begin after an update, a new plugin, a hosting change or a payment reminder from your host?
- A screenshot of any error. An error message or a strange screen tells us more than a long description.
- What you need. A one-time fix, a monthly maintenance plan, a new website or just advice.
Please do not send passwords in your first message. If we need access to your WordPress admin or hosting, we ask for it only after you have agreed the scope and price, and we explain the safest way to share it.
Which Way to Contact Us for Your Problem
Every channel reaches the same team. Some simply suit certain problems better.
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Contact form
A new website or a monthly plan
For a new website, a redesign or a maintenance plan, the form above lets you describe the project in one go. We reply with questions or a quote.
Go to the form03
Email
Documents, proposals and invoices
When there are files to share — a brief, a design, a GST detail or a formal proposal — email keeps everything in one thread.
Write an email04
Phone
A longer conversation
If the project is easier to explain by talking it through, call during business hours. A quick WhatsApp first helps us have your site open when we speak.
Call now05
Free health check
Not sure what is wrong yet
If the site just feels slow, old or unsafe, request a free website health check and we will tell you what needs attention.
Learn more06
Partner program
Agencies and freelancers
If you build websites for clients and want help with maintenance or support, see our partner program and white-label options.
Learn moreWhat Happens After You Get in Touch
No sales calls and no pressure. This is the path from your message to the work being done.
- Step 1 of 5
We read your message and look at the site
Before replying, we open your website and check what we can see from outside — errors, speed, the WordPress setup.
- Step 2 of 5
We ask what we still need to know
If something is unclear, you get a short list of questions instead of a generic sales reply.
- Step 3 of 5
You get a clear scope and price
We explain what is wrong or what will be built, what it costs and what is not included. Nothing starts until you agree.
- Step 4 of 5
Backup first, then the work
A full backup of files and database is taken before anything on your site is changed.
- Step 5 of 5
A plain-language summary
When the job is done, you get a short summary of what was changed and anything to watch for.
Questions Before You Contact Us
Yes. We are based in Barrackpore, Kolkata, and work with businesses across India. Almost all of the work is done online, so your location does not matter. In-person meetings in the Kolkata area are possible by appointment.
No. Asking a question, getting a quote or requesting the free website health check costs nothing. You only pay once you have agreed the scope and price of a job.
Usually, yes. The developer who built a site often moves on, so this is a common situation. We first check how the site was built, then tell you honestly whether we can work on it.
No. Most problems can be judged from the website address, a description and a screenshot. Access is needed only after you agree to the work, and we explain how to share it safely.
Our hours are Monday to Saturday, 10:00 AM – 8:00 PM. WhatsApp messages received outside these hours are answered the next business day.
WordPress is the platform we focus on for maintenance, support and development. We also build WooCommerce and Shopify stores. For other platforms, tell us what you have and we will say honestly whether we can help.