Agency Resources
Who Should Own Client Hosting and Domains? An Agency Guide
Most agencies never decide who owns client hosting and domains; it just happens. Here is how to compare the arrangements and settle…
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Tag: website maintenance
Agency Resources
WooCommerce Client Sites: The Extra Risks for Agencies
A store is not a brochure site with a cart attached. Here are the risks WooCommerce client sites add for agencies, and…
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WordPress Guide
Export WordPress Content: What the File Includes
The WordPress export file holds your posts, pages and menus, but not your theme, settings or images. Here is how to export…
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Website Security
WordPress Plugin Vulnerabilities Explained
A warning about a vulnerable plugin sounds alarming. Here is what it actually means, how flaws go from discovery to fix, and…
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Agency Resources
Agency Client Offboarding: Ending a Client Cleanly
The ending is what a client remembers longest. A practical guide to offboarding a WordPress client: accounts, licences, handover and access.
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WordPress Guide
Code Snippets Plugin vs functions.php: Which to Use
Code pasted into a theme's functions.php disappears on the next theme update and can take the site down. Here is a safer…
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Agency Resources
Async Communication for Agencies Across Time Zones
When your partner is awake while you sleep, every message has to stand on its own. These channel rules and writing habits…
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Agency Resources
Agency Ticket Triage: Urgent, Routine or Change Request
Every client marks their request urgent. Here is a simple way to sort WordPress support tickets by what they really are, and…
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Agency Resources
How Agencies Quality-Check Outsourced WordPress Work
Your partner says the job is done. Here is how to check it properly before it reaches your client, and how to…
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WordPress Guide
WordPress Duplicate Content and Canonical URLs
Duplicate content in WordPress is usually one page at several addresses, not copied text. Here is where it comes from and how…
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